Every control panel or website administration area will have its own set of features and tools and all will be laid out in a different fashion, but all website administration areas should have a basic set of essential elements – if yours lacks any of these, then you are being short changed and should be looking for a change. Firstly, is your control panel secure? Security is a massive subject admittedly, so consider the basics – can it be found easily and is it adequately protected from cyber-attack or malicious-employee infiltration? Secondly, does your website administration area provide you with the means or ability to create and publish new website content? Consider things like a built-in editor capable of video deployment, text formatting and re-arranging layout. Thirdly, in order to effectively manage website administration, you will need to assign tasks or delegate work safely and securely – multi-user, role-restrictive accounts are essential for efficient administration … you have that right? Remember that these five elements are just the basic requirements in our opinion, your website administration area can be the source of all sorts of information if compromised, so accept nothing less. PCI Compliance and standard, good working practice dictates that access logs and certain reporting functions should be available – this is our fourth essential element recommendation … your website administration area should provide adequate logging and reporting functionality. Lastly and by no means least, is ‘user-friendly’ controls. Your control panel or website administration area needs to be laid out so that you can easily access all features and control the flow of work using simple, push-button, menu-driven technology.